Category Archives: B2B

My keys to success: ignorance, persistence and dumb luck.


It’s not every day you get to talk to over a hundred professionals about how ignorant you are and get a hearty round of applause. But last Friday, I spoke to an audience of about 100 executive MBA graduates at the Rochester Institute of Technology’s annual “Sharpen the Saw” event. The annual day-long event is built on one…

Advice to brand marketers: think like a kid again.


I’m firm believer that you should look for inspiration everywhere. Some of the best ideas come while you’re in the shower, cooking a feast or driving home from work. As a marketer, it’s your job to make connections between the life we live and the products that surround us. The world has lot to offer…

3 Simple Tips to Hire (and Retain) Outstanding Millennial Talent


Stereotype: A widely held but fixed and oversimplified image or idea of a particular type of person or thing. To the outside world, Millennials have a sense of entitlement—they’re lazy, don’t want to work, and switch jobs regularly (according to LinkedIn, Millennials job-hop four times in the first decade after graduation). But for the majority…

2017 B2B Marketing Predictions: Where Are They Now?


It feels like just yesterday we were closing out on 2016, toasting the ball drop and making improbable resolutions (speaking for myself). But with February coming to a close, it’s time to revisit some of the 2017 B2B marketing predictions that industry leaders made, think about what’s coming true, and plan for what’s coming next….

Helping energy customers feel the love starts with healthy communication.


Communication is the key to any healthy relationship. We’ve all heard that before, right? Just tune in to the daytime talk shows, latest dating reality creation, or even pick up a paper and read an advice column (if those are still a thing). It’s a simple, common-sense sentiment that’s been accepted as fact when it…

Pro-tips on an integrated marketing event: #CustomerBowl.

Roberts Comm Customer Bowl 8

The experience for an attendee can make or break an event. While you’re planning, there are lots of moving parts that all need to align to make it successful. Our agency recently hosted the 11th annual #CustomerBowl event to gather consumer insights into the uber-expensive Super Bowl ads. During the event, we pre-screened ads like…

Zen and the Art of the Work Uniform


Ever stood in front of your closet and just felt… over it? You had too many clothes—all packed together to the point where only a sliver of a sleeve of each shirt was showing? Or perhaps you had just the right amount, but couldn’t bring yourself to don that same baggy pair of khakis one…

Simple Planning Value-Adds for a Great Year


It’s a new year! Hooray! Out with the old and in with the new. A chance to redefine your marcom strategy and brand messaging and bring some new ideas to the table to drive better business throughout the year. The first few months of the year are some of my favorite. It’s the time of…

Don’t be that shallow B2B marketer.

Andrew Still

Attention spans are shrinking. Content is shrinking. Timelines are shrinking. You get the point. Everything is shrinking. So it’s easy to understand the rise of shallow B2B marketing. What is shallow marketing? It’s mindless, get-it-done-fast, follow-a-template, forget-the-audience marketing. Even if you object to it, it’s hard not to be guilty of creating shallow marketing in…

What’s behind every B2B decision? A real person.


Business folks are real people, too. There’s always a person or team behind the decision to sign a contract. And each individual has their particular demographic, psychographic, behavioral, and environmental attributes. You’ve got to carefully consider all parties involved. Each person has an educational background, a specific set of responsibilities, criteria they get evaluated and…